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Information Assistant

£22,628 (pro rata) with the potential to rise to £24,974 if full Adviser Training is completed
20 hours per week
Barnsley
2 years fixed term
Citizens Advice Barnsley
Job Reference:
Organisation:
Salary:
Hours and Working Pattern:
Location:
Term of Employment:
31st May 2024

How to Apply

For a digital application pack, job description and person specification please see www.barnsleycab.org.uk

Job Description

Information Assistant
Barnsley Energy Advice and Training Project

Hours: 20 hours per week

Salary: £22,628 (pro rata) with the potential to rise to £24,974 if full Adviser Training is completed

Contract status: 2 year fixed term

Holiday entitlement: 32 days annual leave + public bank holidays (pro rata)

Pension: Matching 5% employer’s contribution

Staff benefits package

● Employee Assistance Service
● On Demand GP
● Discounts on hundreds of retailers
● Deals for family activities and holidays

Post funded by: Energy Redress

At Citizens Advice we believe no one should have to face their problems without good quality, independent advice. That’s why we’re here to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Therefore, we are excited to announce that we are seeking to recruit an Information Assistant to join our team at Citizens Advice Barnsley. Our thriving charity is busy, dynamic and client focused, with a long track record of delivering high quality advice.
We are looking for an outgoing and approachable person to work with the Energy Adviser to support vulnerable adults from across Barnsley with energy information and advice to help them improve their finances and beat the cost of living crisis.
Your role will be to act as a point of contact between our organisation and members of the community by:
● Providing reception cover in our main office in Barnsley Town Centre
● Attending face-to-face community outreach events all across Barnsley, supporting the energy adviser to deliver energy information, advice and training.
● Assisting with administration and communications via production of posters, leaflets, newsletters, social media etc.

Suitable candidates will need at least 1 years recent experience of working in a customer facing environment and will need to be able to travel to community locations across Barnsley.

For a digital application pack, job description and person specification please see www.barnsleycab.org.uk

CLOSING DATE: Friday 31st May 2024
INTERVIEW DATES: 20th & 21st June 2024

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