OVERALL PURPOSE OF JOB

To undertake the research and administrative project work within our Learning & Development team in support of our Development Review Project. This will incorporate the design and facilitation of information sessions to evaluate our current development programmes, to support the delivery of relevant Learning & development strategies and policies.

MAIN RESPONSIBILITIES

General

1. Comply at all times with the employee code of conduct, service behaviours and code of ethics for fire and rescue staff.
2. Fully participate in the service’s personal review process appropriate to the requirements of the role.
3. Successfully complete any training and development opportunities required for the role.
4. Practice and promote the service’s equality & diversity and health, safety & wellbeing policies.
5. Be responsible for the accurate and appropriate security and processing of data, ensuring compliance with organisational policies and procedures (i.e. data protection).
6. Proactively identify and support continuous improvements to ways of working within own areas of responsibility and the wider team.
7. Carry out other duties from time to time as required, appropriate to the grading of this post.
8. Deputise for the L&D Manager in their absence as deemed appropriate to the role.
9. Undertake proactive research and CPD to identify innovative and best practice approaches to learning delivery, making formal recommendations to the L&D Manager as required.

Learning & Development

1. Research, plan, deliver and evaluate a range of training and development courses and initiatives for internal staff and associated individuals, including skills and management training and inductions onto accredited qualifications including those relating to assessment and internal quality assurance. This will include contributing to the development of course content and learning materials taking into account general and individual learner requirements and best practice approaches.

2. Contribute to the sourcing of appropriate and effective external training, which provides best value and positive measurable outcomes for learners and the organisation.

3. Suggested change to provide effective administration in relation to the project, including liaison with the project manager and projects officer.

4. Provide access for managers to clear and up to date monitoring data in relation to learner achievement and collating and reporting information for internal and external reports.

5. Provide support to Line Managers in learning delivery and monitoring of staff progress.

6. Develop and undertake regular programmed monitoring and evaluation of the effectiveness of training programmes and courses (in line with organisational policy) ensuring they meet business and learner needs and contribute towards employee and organisational performance.

7. Adopt a creative approach to identifying alternative methods to developing employees, including e-learning and coaching/mentoring etc.

8. Suggested change to provide effective support in embedding a learning culture within the development programmes.
Qualifications Centre Management

9. Undertake effective evaluation and reporting of all learner programmes for learner progress and quality in line with the requirements of the associated projects within the Culture Programme.