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Operations Manager (Multibank)

£25,012 pro rata
8 am - 1 pm on Mondays, Tuesdays, Thursdays and Saturdays.
8 am - 4 pm on Wednesdays
Additional 2 hours’ remote working during the week
St. John the Evangelist Church, Balby, Doncaster
Fixed term contract – March 2027
Given Freely Freely Given
Job Reference:
Hours and Working Pattern:
Term of Employment:
19th July 2024

How to Apply

Application details:

A role profile is available upon request.
Please forward your CV with a covering letter to:
Sharon Fung – Service & Development Manager

Closing date is 12 p.m. on 19th July 2024

The successful candidates will be contacted no later than the 23rd July with an interview date of 29th July (location to be confirmed). We will offer all interviewees a chance to visit one of our multibank sessions, or an out of hours visit if they are unable to attend during working hours.

Job Description

We are seeking to appoint someone into the unique role of Operations Manager of our multibank, offering food, clothing and household items and a community café in Doncaster.

Reporting to the Chair of the Balby St. John’s PCC/Management Committee - Given Freely-Freely Given (GFFG) is a community project, based at St. John the Evangelist Church in Balby, which aims to ease the burden of poverty in Doncaster. We do this by running a multibank, which is open four mornings per week and provides free food, toiletries, clothing, bedding and other household items to people experiencing poverty. We also run a free ‘Cuppa Kindness’ café alongside the multibank, where people receive free drinks and refreshments and where staff from external support agencies are also present to support people with other issues affecting their lives.


• Oversee the day to day running and management of all GFFG operations in line with the church’s policies and procedures (health and safety, food safety, safeguarding, etc.)
• Prepare weekly multibank and food pick up rotas and distribute duties as appropriate to volunteers.
• Manage the collection, storage and distribution of surplus food and other donations.
• Liaise with the Volunteer Manager regarding the recruitment, training and support of volunteers.
• Make referrals to and liaise with external agencies, as appropriate, for service users who need, and consent to accessing, further support.
• Represent GFFG on local support networks and attend meetings/events as required.

Required skills/attributes:

• Excellent and proven organisational and time management skills.
• Ability to work with a diverse range of people in an inclusive and proactive way.
• Experience of managing people.
• Ability to lead, manage, motivate, train and support volunteers.
• Strong communication skills and an ability to work as part of a team.
• Ability to manage conflict and deal with challenging situations.
• Food safety awareness.
• Self-motivated and an ability to work independently.
• Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need or who are marginalised within our society.
• A non-judgmental and positive attitude towards people who are in need.
• Sympathetic to the aims of the church.
• Some flexibility for evening meetings will be required.
• A car driver with access to own vehicle would be desirable.

Employee benefits:

• We are a friendly and welcoming team with 2 staff and around 60 volunteers.
• Opportunity to enhance the lives of local individuals within the community.
• DC - Defined Contribution Pension Scheme – NEST.
• 25 days holiday plus bank holidays – pro rata.

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