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Welfare Benefits Support Worker

35 hours
DIAL Barnsley
Job Reference:
Hours and Working Pattern:
Term of Employment:
30th May 2024

How to Apply

To apply, download the job pack from our website:

Or download the pack directly here:

Job Description

Overview of the Role

As a Welfare Benefits Support Worker, you will play a crucial role in assisting individuals in making benefit claims and accessing the support they need. You will join a busy team that supports thousands of disabled people and carers across the borough and specifically provide a bespoke home visiting service to our most vulnerable clients.

Main Duties and Responsibilities

1. Benefit Claims Assistance:
Provide guidance and support to individuals in understanding their eligibility for various welfare benefits, including Disability Living Allowance, Personal Independence Payment, and Attendance Allowance.
Assist clients in completing benefit application forms accurately and efficiently.
Stay updated on changes to welfare benefit regulations and policies to provide accurate information to clients.

2. Home Visiting Service:
Conduct home visits to assess clients' needs and provide personalised support in accessing welfare benefits.
Develop tailored action plans in collaboration with clients to maximise their benefit entitlements and improve their financial stability.

3. Client Empowerment and Education:
Empower clients through education about their rights and responsibilities within the benefits system.

4. Working within our Team
Liaise with colleagues in order to provide the best possible advice to all clients
Attend team meetings
Undertake appropriate training
Work with our Communications Lead to share the impact of the service

Benefits: 8% employer pension contribution, flexible working, 5 weeks annual leave and up to 4 weeks paid annual leave for carers (pro rata)

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