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Apprentice Receptionist/Customer Service Assistant

6th October 2026
Organisation:
Sheffield Futures
Salary:
National Minimal Wage (Apprentice) for the first year, increasing to the Real Living Wage after 12 months
Location:
S1 4GE
Hours and Working Pattern:
37 hours per week, Monday to Friday
Term of Employment:
18 months
Job Reference:

Job Description

The role will be to deliver a high quality reception / customer service to the clients, visitors, staff and tenants of Sheffield Futures.   

The core responsibility is to deliver a high quality reception / customer service to the clients, visitors, staff and tenants of Sheffield Futures. 
 
This will include: 
Welcoming visitors and those accessing services, for both Sheffield Futures and tenants, as part of a professional Reception Service at Star House. 
Communicating and liaising with members of the public and representatives from different agencies and organisations. 
Responding and redirecting contact via telephone and email 
Accurate data inputting and recording activity. 
Supporting the preparation of meeting rooms and refreshments.  
Other general reception and housekeeping duties. 

You will be enrolled on the Level 2 Customer Service Practitioner apprenticeship, where you’ll learn and apply your new skills whilst working for the charity in this role. You’ll do your training during your working hours and we will provide you with the support you  need. 

Further details can be found on our website.

How to Apply

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