• Providing effective emotional, practical support and advocacy to survivors of sexual harm in line with ISVA quality standards and organisational policies and safeguarding frameworks
• To deliver effective support to survivors, and where appropriate their families, to cope with and recover from, the experience of sexual harm
• Assessing the needs of your clients, developing individual risk and support plans which address them, maintaining clear, concise and prompt written records of all work undertaken
• Ensuring that your clients are aware of the services and support they are entitled to and assisting them to develop an effective support network
• Working with service users in their own homes and other settings and accompanying them to meetings and appointments, as appropriate
• Working collaboratively with other agencies, attending meetings, contributing to the overall support for your clients and to promote trauma informed responses (from all agencies)
• Prioritising the safety of your clients and associated children or adults and, where relevant, following safeguarding procedures and when required and keeping other agencies informed about important developments in your clients’ situations
• To manage a caseload, maintaining records, monitoring and evaluation systems as required
• To establish and maintain effective working relationships with stakeholder agencies, including local support agencies, health, the police and Crown Prosecution Service (CPS) to ensure appropriate communication and support is available to your clients
• To attend, and contribute to, multi-agency meetings and case conferences

For victim survivors accessing, or considering accessing, the criminal justice system
• Providing your clients with clear explanations of the reporting procedure, timescales and processes associated with the criminal justice system
• Supporting your clients to make decisions associated with the CJS process and supporting them to progress through the criminal justice process
• Ensuring your clients’ rights under the Victims Code are upheld, liaising with the Police and CPS on behalf of the client as is appropriate
• Supporting the need of your clients to access special measures
• Supporting your client through and following trial, in conjunction with Witness Services
• Providing a clear and comprehensive explanation of the options for civil redress, including compensation, where appropriate
◦ To work as part of the South Yorkshire ISVA service, attending meetings and supporting colleagues across the partnership as appropriate
◦ To provide specialist advice to other workers and agencies, including participation in the delivery of specialist training and awareness raising sessions
◦ To contribute to the development of service policies, protocols, guidance and strategies within the practice area

This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role and the overall objectives of the organisation, any significant departures from the stated responsibilities will be agreed in consultation with the post holder.