ou will be part of our essential advice line team, providing a safe and supportive first point of contact for people affected by domestic abuse and/or sexual exploitation. This role is fast-paced and requires strong listening skills, clear boundaries and emotional resilience.

Key Responsibilities
Provide initial advice, information and crisis-responsive support.
Respond to disclosures with empathy, clarity and a trauma-informed approach.
Work within safeguarding protocols and maintain accurate records.